How to Order Cornish Pasties Online
Introduction
Ordering authentic Cornish pasties online for, home delivery couldn’t be easier. Whether you’re stocking the freezer with your favourite pasties, treating yourself to a taste of Cornwall, or sending a delicious gift to friends or family, you can order from Proper Pasty Company in just a few simple steps.
Our range includes traditional Cornish pasties, mixed flavour boxes, vegetarian and vegan options, savoury boxes and a comprehensive range gift hampers for those special occasions, with products delivered directly to your chosen UK address.
Depending on the product, you can choose pasties that are delivered frozen and unbaked for you to bake fresh at home, or frozen baked pasties that simply need defrosting and reheating.
When ordering online, you can choose your preferred delivery date, select from available delivery options and even include a free personalised gift message if you’re sending your order to someone special. You’ll also have a choice of convenient payment methods when completing your purchase.
In this step-by-step guide, we’ll take you through the complete ordering process, from choosing your Cornish pasties and adding them to your basket through to entering the delivery address, selecting your delivery method, making payment and receiving your order confirmation.
We’ll also highlight a few important things to check along the way, particularly when ordering pasties as a gift or sending them to an address different from your own.
Follow the simple steps below and we’ll have your Proper Cornish pasties on their way to your door in no time.
Table of Content
Add to Basket
Once you have decided which product you would like to purchase, select the quantity and click Add to Cart. The default quantity is 1 item.
You can adjust the quantity of items by clicking the '+' or '-' toggles to increase or decrease the number of boxes that you require.
Pick a Delivery Date
Once you have added the product to cart, click on 'Pick a Delivery Date' and select your delivery date by clicking on the calendar. Please note that if you don't select a delivery date, the next available delivery day will default, please note that the order cut-off for next day delivery is 1:00pm.
Choose Your Delivery Date
Select your delivery date by clicking on the pop up calendar.
Please note that if you don't select a delivery date, the next available delivery day will default.
The dates that are highlighted in grey are available to select. Kindly note, we do not deliver on a Sunday or Monday, including Bank Holidays.
The order cut-off for next day delivery is 1:00pm.
Add Your Gift Message
If you are sending the product as a gift, you may wish to add a personal message, which you can do so in the box detailed.
Once you've added your message, click on the black 'Checkout' button to proceed to adding your delivery address and payment details.
Add Your Shipping Address
If you are ordering for delivery to a different address to your billing address, then proceed to fill in the detail below the Express Checkout buttons.
Shipping Address: This is the address to which you would like your delivery to go.
Contact: It is important that you provide your email address in this field, this is where we send your order confirmation message and delivery notifications.
Once you have added the Shipping Address, Click on 'Continue to Shipping' black button.
Select Shipping Method
On the Shipping screen you will be presented with the Shipping Method, this is where you can select Standard, Pre 12:00 Delivery or Saturday Pre 12:00
Once you have selected the shipping method, click on the 'Continue to Payment' black button.
Select Payment Method
You will be presented with a summary of your shipping details before you proceed to payment method. If you need to make any amendments to your delivery address, click on the ‘change’ link at the side of the respective item.
When you are happy with the contact, shipping and delivery method, you can proceed to select your payment method.
If you have a Discount Code or Gift Card, you can enter this in the box provided.
Select your preferred payment method, the following methods are available for checkout :-
- - Credit Card
- - Apple Pay
- - PayPal
Once selected, click on the ‘Review Order’ black button
Make Your Payment
Review Your Order
Before clicking the black ‘Pay Now’ button, check the summary.
If you need to make any amendments to your delivery address, shipping or payment method click on the ‘change’ link at the side of the respective item.
Once you have checked the summary and are happy to complete the order, click the black "Pay Now" button.
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Order Confirmation
Once you have clicked the black ‘Pay Now’ button and your payment provider approves your payment, you will then be presented with the Order Confirmation.
A more detailed Order Confirmation will be sent to your email/mobile for your records.
Important Note
Upon checking your order confirmation email, If you have provided any incorrect details (Address, Phone, Delivery Date, Message etc.) then you can log into your account to update or alternatively, you can send an email with details to sales@properpasty.co.uk and we will gladly update for you.
Any amendments will need to be made/communicated by 11:00am on the day of despatch. Once the shipping label has been printed and collected by the courier, we are unable to make any changes to your delivery. At this point you can use your DPD App to communicate any special instructions with the courier, however they cannot change address details at this point.
Frequently Asked Questions
Are Cornish pasties delivered frozen?
Frozen, Unbaked Products – These are part of our Pasties by Post collection. They're shipped in frozen packaging and should go straight into your freezer upon arrival. Because they’re uncooked, you can bake them fresh at home whenever it suits you. This flexibility is ideal for larger quantities or for stocking up.
What is the difference between frozen unbaked and frozen baked pasties?
Frozen unbaked pasties are delivered uncooked and should be kept frozen until you’re ready to bake them. They’re cooked straight from frozen in a pre-heated oven, giving you that freshly baked taste and aroma at home.
Frozen baked pasties have already been fully cooked before freezing. Simply defrost them overnight and reheat in a pre-heated oven for around 20 minutes before enjoying.
How long can I store Cornish pasties in the freezer?
Our frozen pasties can be stored in your freezer for 6-12 months, but we recommend 3 months to maintain the fresh baked quality.
Can I choose my preferred delivery date?
You can select your preferred delivery date by clicking on the calendar. Please note that if you don't select a delivery date, the next available delivery day will default
What is the cut-off time for next-day delivery?
The order cut-off for next day delivery is 1:00pm.
Can I send Cornish pasties as a gift with a personalised message?
If you’re sending your order as a gift, you can add a free personalised message using the "Gift Message" box in your cart before proceeding to checkout.
What delivery options are available?
On the Shipping screen you will be presented with the Shipping Method, this is where you can select Standard, Pre 12:00 Delivery or Saturday Pre 12:00
What payment methods can I use when ordering online?
The following methods are available for checkout :-
- - Credit/Debit Card
- - Apple Pay
- - PayPal
Can I change my delivery address or delivery date after placing an order?
Any amendments will need to be made/communicated by 11:00am on the day of despatch. Once the shipping label has been printed and collected by the courier, we are unable to make any changes to your delivery. At this point you can use your DPD App to communicate any special instructions with the courier, however they cannot change address details at this point.
If you need to make any amendments, you can send an email with details to sales@properpasty.co.uk and we will gladly update for you.
How will I know when my Cornish pasties have been dispatched and are on their way?
Once your shipping label has been created, you’ll receive an email from DPD confirming that they are awaiting collection of your parcel. This email will also include your tracking number, so you can follow your order’s journey.
We recommend downloading the DPD app, as this is the easiest way to track your delivery and receive the latest updates and notifications.
On the morning of your delivery, DPD will send you a further notification with an estimated one-hour delivery time slot, so you’ll know when to expect your order.
Who will deliver my order?
The courier we use is DPD